Refund policy

Every account gets five free grades and two practice calls a week, so you can see what Rep·Ramp does before buying anything.

Cancel any time from Settings (or Team → Settings for teams). You won't be charged again, and you keep paid features until the end of the period you've paid for. We don't give partial refunds for the unused part of a billing period.

If you're unhappy with your first paid month or year, email support@repramp.app within 7 days of the charge and we'll refund it.

Unused practice packs can be refunded within 14 days of purchase. Once sessions from a pack have been used, it isn't refundable.

If you were charged in error, for example twice for the same thing, we'll refund it in full.

Email support@repramp.app from your account email with the date and amount of the charge. Refunds go back to the original payment method, usually within 5–10 business days. This doesn't affect any rights you have under consumer law.