FAQ
Everything about grading, practice, plans, teams and your data.
A sales training platform for closers, setters and the teams that coach them. You learn with short courses, practice against AI buyers, upload real calls for a strict AI scorecard, and get coaching on the one thing to work on next.
For sales teams and academies. Managers build training and assign it, reps practice and get their real calls graded, and the team sees who to coach next. Reps join through their team's invitation.
Courses are short lessons, each followed by practice against an AI buyer. Certifications are paths of courses, drills and a mock call that you pass to earn a certificate. Rep·Ramp includes courses for setting, closing, objections, money conversations and follow-up.
A buyer persona the AI plays on practice calls: a role, a situation, the objections they raise and a voice. Pick one to practice with, or let a drill choose. Academies can create their own from a description.
We transcribe the call, separate the speakers, work out which one is you, and measure your talk-to-listen ratio from the audio. Then the call is graded against a strict rubric for its type: closing, setting or follow-up.
For closing calls: opening and frame control, discovery and pain, presentation and bridge, objection handling, closing and urgency, tonality and frame, and talk/listen ratio. Setting and follow-up calls have their own seven.
Strict on purpose. 90+ is exceptional, 75–89 is strong, 60–74 is average and under 60 has significant issues. Most reps land between 40 and 65 at first, which is the point: you see exactly what to fix.
About a minute for a typical call once it's uploaded. Long recordings take a few minutes to transcribe.
Audio and video (MP3, WAV, M4A, WebM, MP4, MOV), transcripts (TXT, VTT, SRT), pasted text, or a link to a recording on Google Drive, Dropbox or a direct URL.
Grading is built and tested for English calls today.
Yes. It works out which speaker is the rep from the conversation. If you paste a transcript, speaker labels help.
Yes. The free demo grades one pasted transcript without an account.
The single point where the call turned: what happened, and the ripple effect it had on the rest of the call. It's often earlier than you'd think.
Yes. Rep·Ramp runs in your phone's browser, so you can upload recordings and practice by voice on the go.
Roleplay calls with AI buyers, by voice or text. Drills train one skill at a time with a guide you can follow, sequences string drills together, and full calls, objection blitzes and the Gauntlet test everything at once. Every session is scored.
On Pro, a chat under each scorecard and the Ask page: ask anything about your calls, like "what should I have said when they mentioned the price?", and get answers grounded in your transcripts. In an academy, managers can teach it how they sell.
Yes. Add your role, what you sell and your sales methodology in Settings, and grading takes them into account.
Pro includes the full playbook library. In the Toolkit, My scripts lets anyone save their own scripts and have AI format them for live calls, and academies share links, documents, scripts and policies with their reps.
Team is $1,500 a month for up to 5 reps. Scale is $3,000 a month for up to 10 reps. Enterprise, for 11 reps and up, is an annual agreement priced by seat. Book a demo and we'll match the plan to your floor.
Team and Scale are billed monthly, and you can cancel with 30 days notice. Enterprise is an annual agreement.
Anyone who takes sales calls: closers and setters. Managers don't take a seat, and students in training are counted separately.
Yes. Move up a plan when your floor grows, or talk to us about Enterprise for 11 reps and more.
Book a demo. We'll walk you through it with your own script, then set up your academy with you: branding, training and your first drills.
Not right now. Rep·Ramp is sold to sales teams and academies, and reps join through their team's invitation.
After a demo we set up your academy with you. Your reps join with an invite code or link, or by email invitation. Students can be added separately for training only, and managers don't take a seat.
Build courses, drills, sequences and certifications, assign them with due dates, and follow progress. Review the team's calls, see a team call score and the patterns across calls, and assign practice from a moment in a call. Managers can also set up the AI coach with their own grading sections and coaching rules.
Yes. Team and individual scorecards can post to Slack, Discord or any webhook (like Zapier), and teams get a Monday digest.
Only you. If you're on a team, your team's owners and managers can see your graded calls. Nothing is public unless you create a share link, which shows the scorecard but not the transcript or recording.
Yes. Recording laws vary by location, and many require everyone's consent. Make sure you have it before uploading a call.
We don't. Your calls are sent to our AI providers only to transcribe and grade them for you. The privacy policy lists who they are.
Yes. Email us and we'll delete your account and your calls.
Remote closing and setting roles with pay ranges. Anyone can browse; Pro unlocks every apply link and job alerts. A Get Hired profile shows hiring teams your verified call scores.
Fathom, Zoom cloud recordings, Close.com and CallRail (calls import and grade automatically), Slack, Discord and Zapier or any webhook. More are on the way.
Book a 30-minute demo and we'll walk you through it with your own script and your own calls.